WCAG criteria tell you what to fix. They don’t tell you what to do when your clients and other developers say no.
Real accessibility work happens in the space between best practices and business reality. When you have to balance budget objections, brand guidelines, code conflicts, developers who say “not in WCAG”, and customers who get confused because something changed. We’ll talk about the remediation conversations that don’t make it into the spec: the pushback, the negotiations, and the moments that required more than technical knowledge to resolve.
In this session, Gen Herres draws on real website remediations. What happened after the audit. Client pushback, compromises, and the wins. She’ll show you what accessibility work actually looks like when it leaves the guidelines and enters the real world. You’ll leave with practical language and strategies for moving remediation forward even when the path isn’t clean.
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