Participating in the Event
Where do I go to watch?
On the day of the event, you can watch and participate via Zoom. After registering on our website, you’ll automatically be registered as an attendee in the Zoom webinar and will receive an email with information on how to log into Zoom.
If you have never joined a Zoom webinar as an attendee, please read Zoom’s documentation on how to join a webinar before contacting us for assistance.
Read more about Zoom participant controls.
Will people be able to see or hear me on the Zoom webinar?
No, because this is a webinar and not a Zoom meeting, other attendees, hosts, and panelists will not be able to see or hear you during the event. You cannot turn on your video or camera as an attendee. If you have questions during the presentations, you will be able to ask them in writing via Zoom’s Q&A panel.
Is the link the same for the entire 24 hours?
Yes, the Zoom link will be the same for the entire 24 hours of the event. You can come and go as your schedule allows.
How do I turn on captions?
Captions are available in the Zoom desktop client for Windows, macOS, or Linux or the Zoom mobile app for Android or iOS. You cannot join via the browser or web client if you want to view the captions.
After joining the Zoom desktop or mobile application, click the Show Captions icon. 
This will enable the live captions. Once the captions are visible, you can click and drag the captions to move their position in the meeting window.
How do I increase the size of the captions?
If you want to increase the font size of captions in Zoom, follow these steps:
- Click the up arrow icon (
) next to the Show Captions icon. - Click Caption Settings.
- Next to Font Size, move the slider to adjust the caption size.
How do I turn on ASL interpretation?
Sign language interpretation will work in all Zoom desktop and mobile apps and was works if you’re joining via the browser/Zoom web client.
After joining the webinar, here is how you can view the interpreters:
- Click the Interpretation icon in the webinar participant controls.
Note: On smaller screen sizes or windows, you may have to click the More icon (three dots), to find the Interpretation icon. - Under Watch, choose “the channel you want to view.”American Sign Language.”
A floating video window will appear of the interpreter, that you can resize or move as needed. This window is separate from the Zoom meeting window so you can position it on a different monitor if desired.
If you want to stop viewing the interpreter, click the Interpretation icon again, and click “Sign Language Off.”
How do I get technical help?
If you haven’t already, join the WordPress Accessibility Day Slack. This is a great place to connect with other attendees, speakers, and volunteers leading up to, during, and after the event. Organizers will be watching Slack on the day of the event, so if you have trouble accessing the live stream, chat, or transcript, this is the best place to tag us. There is a #attendees-2023 channel you can use for support.
Accessing Information on the Website
How do I reset my password?
You can reset your password here.
How do I activate my account?
You should have received an email from the website when you registered with a link to click to activate your account. You may need to check your spam folder. If you cannot find the email, tag an organizer on WP Accessibility Day Slack in the #attendees-2023 channel, and we can activate your account for you.
I logged in, but I’m still not able to access sponsor swag and giveaways.
Try clearing your cache. We have tried to set up rules to block caching of the sponsor pages and redirects, but some browsers have more aggressive caching than others. Clearing your cache after logging in should resolve this.
How do I change my public profile on the attendees page?
You can update your attendee profile here. This will control if you are shown on the attendees list or not and what information is visible.
Post-Event Info
How can I give you feedback?
You can give us feedback on the feedback page. If you have a concern related to the code of conduct, please use our code of conduct reporting form for a more immediate response.
Will videos be available after the live stream?
Videos will be posted to the website and YouTube after the conference! The final videos will take 4-5 weeks to finish editing and captioning. We’ll send an email when the final videos are published, so make sure you stay subscribed to our email list.
Will speaker slides be available after the live stream?
Speaker slides are added to the session post on the website as we receive them. We strongly encourage speakers to provide us with their slides, but we don’t require it, so we can’t guarantee having all slides available.
There have been so many great resources posted in chat. Will the chat be available after the event?
We aren’t going to share the chat directly, but we will extract the resources shared and post them as a list after the event.
How and when will I get my t-shirt?
We do not have drop shipping set up, so we order t-shirts from our printing company in bulk, which helps us to keep our per-shirt price down.
T-shirts are being purchased and mailed to volunteers, attendees, and t-shirt winners after the event is over. Currently, our anticipated timeline for t-shirts is:
- Feedback forms close on Thursday, September 28th.
- T-shirts winners from feedback form entries will be randomly selected and notified on Friday, September 29th.
- T-shirt winners will have until Friday, October 6th to provide us with their preferred size and mailing address.
- The t-shirt order will be submitted to our printing company the week of October 9th. If we need corrections or clarifications on your mailing address, expect to hear from us during this week.
- T-shirts should arrive 2-4 weeks after we place the final order depending on where you are located in the world. This means you can expect to receive your t-shirt in late October or early November.
How do I get proof of attendance for IAAP continuing education credits?
All attendees who log in via Zoom to watch the event will receive an automated email one (1) day after the event ends that can be used as proof of attendance. This email will come from no-reply@zoom.us and have the subject line “WordPress Accessibility Day Attendance Receipt.”